Sendcloud for WooCommerce: Automated Shipping, Branded Tracking & Returns

Plugin Banner

Sendcloud for WooCommerce: Automated Shipping, Branded Tracking & Returns

by Sendcloud

Download
Description

Fast, automated shipping for WooCommerce: label creation, branded tracking & returns, all in one place.

Join 30,000+ ecommerce businesses by connecting your WooCommerce store to Sendcloud in minutes to automate shipping from checkout to returns, all from one platform. Automatically print labels, offer branded tracking and a self-service returns portal, and give customers delivery choices – from home, pickup point, same-day, or next-day, based on your carrier set-up.

Features

  • Quick, code-free set-up
  • Choose from 170+ carriers on Sendcloud rates, or add your own contracts
  • Customized delivery experience: home delivery, pickup points, same day, or next day, based on your carrier set-up
  • Branded tracking emails, SMS and WhatsApp
  • Branded return portal
  • Print labels, sync orders, and manage returns in one dashboard

Why WooCommerce shops ship with Sendcloud:

  • Cut manual shipping work as you grow: set shipping rules to auto-select the right carrier and method, reducing manual work and errors as order volume increases.

  • Pick and pack faster: speed up order processing with Pack & Go, so your team ships more orders in less time.

  • Turn post-purchase into a retention channel: a branded tracking page and returns portal keep customers engaged with your brand, not the carrier’s, through delivery and returns.

  • Bring delivery into the tools your team already uses: integrate with Gorgias, Klaviyo, and other CRM and CS tools to surface delivery updates where support and marketing already work.

  • Get set up and supported from day one: code-free onboarding backed by dedicated support, so you’re shipping within minutes, not days.

Supported carriers

DHL, DHL Express, UPS, FedEx, DPD, GLS, Royal Mail, PostNL, PostNord, Colissimo, Correos, Poste Italiane, Bpost, InPost, and 170+ more carriers across Europe.

3rd Party Services

Our plugin connects to the Sendcloud API and syncs order information in real time.

For up-to-date information, please check out our help centre, Sendcloud Terms of Service and privacy policy below:
• Terms of service
• Privacy Policy

General instructions

  1. Navigate to your WordPress store’s dashboard and select Plugins > Add New Plugin. Search for ‘Sendcloud connected shipping’.
  2. Activate the plugin via the ‘Plugins’ screen in WordPress or install it directly through the WordPress plugins screen (recommended method). If you need more help getting set up, visit our Help Center for quick fixes and setup tips for self-hosted shop systems.
  3. Once connected to Sendcloud, navigate to Integrations > WooCommerce within the Sendcloud panel and enable service points.
  4. In WooCommerce, go to Settings > Shipping and enable ‘Service Point Delivery’ for the desired zones.

Checking the installation

Your customers should be able to select Service Point Delivery in the checkout page, alongside with a button labeled Select Service Point.

  1. Easy shipping automation | Sendcloud

    Easy shipping automation | Sendcloud

  2. Try multi-carrier shipping | Sendcloud

    Try multi-carrier shipping | Sendcloud

  3. Offer checkout options | Sendcloud

    Offer checkout options | Sendcloud

  4. Put work on autopilot | Sendcloud

    Put work on autopilot | Sendcloud

  5. Automatically print shipping labels | Sendcloud

    Automatically print shipping labels | Sendcloud

  6. Provide branded tracking | Sendcloud

    Provide branded tracking | Sendcloud

  7. Automate returns | Sendcloud

    Automate returns | Sendcloud

  8. More than 2k 5-star reviews | Sendcloud

    More than 2k 5-star reviews | Sendcloud

How can I get started with Sendcloud?

Learn how Sendcloud works and how to set it up in our help center.

Do I need a Sendcloud account to use this plugin?

Yes. In order to connect, you must register for an account and then, follow the installation instructions.

What is a service point?

Service Points are places that accept packages to be retrieved later by the customer.
e.g. A grocery store near your house or work may accept those packages.

Need more help getting set up?

Visit our Help Center for quick fixes and setup tips for self-hosted shop systems.

Multivendor marketplace

By Dipankar Pal (dipankarpal212) on October 22, 2026

Hello, Is this plugin works with Multivendor marketplace woocommerce+Dokan platform ?

Does it supports following – ?

  • Real-time shipping rates: Calculate shipping costs based on the seller’s shipping origin and the buyer’s destination, displaying the applicable rates during checkout.
  • Shipping label generation: Allow sellers to generate and print shipping labels, obtain tracking numbers, and enable shipment tracking.
  • Return labels: Support the creation of return labels where required.
  • Digital and printable labels: You clarified that sellers should be able to generate digital labels and physical labels that can be printed at home or elsewhere.
  • Seller-side functionality: Label creation should be available to sellers, not restricted to administrators.
  • International shipping: You expect international shipping support, subject to carrier and country restrictions.

Good support, great plugin

By Dennis50 on June 17, 2026

I use this plugin for multiple clients with woocommerce webshops. Good support, it’s a great way to sent the packages.

Une catastrophe

By labalme on June 2, 2026

Le plugin est complètement buggé. La version précédente n’était pas idéale, mais au moins elle fonctionnait. Avec cette V2, Sendcloud a réussi à proposer un plugin qui ne fonctionne pas correctement.

Désormais, oubliez les méthodes de livraison en point relais : il n’est plus possible de les créer depuis le back-office. Quant aux options du plugin… il n’y en a pratiquement plus.

Bref, j’ai réinstallé la V1, mais le support m’indique qu’elle n’est désormais plus maintenue ni mise à jour. Je suis donc à la recherche d’une autre solution afin de me passer de Sendcloud.

SendCloud makes shipping easy

By alainlinsen on April 10, 2026

I’m very pleased with the automated functionalities of the plugin, when combined with the sendcloud local print application. Onboarding was a breeze with my accountmanager. Swift, timely and professional.

Outdated technology, poor plugin quality, terrible tech support

By Jochems on March 23, 2026

The Sendcloud plugin relies on outdated technology that is no longer supported by default in recent versions of WooCommerce. It communicates via the legacy v2 API which has been deprecated for years, and uses admin-ajax.php for continuous polling — an approach that dates back to 2006 and has long been superseded by better alternatives.

In practice, this means the configuration page in wp-admin puts a heavy load on the server as long as it’s open. In our case, this caused measurably high server load and 504 errors for shop visitors — on a server that was otherwise running fine. This is clearly visible in the server logs:

52.58.233.101 - - [23/Mar/2026:14:56:12 +0000] "POST /wp-json/wc-sendcloudshipping/v2/
integration?consumer_key=...&oauth_signature_method=HMAC-SHA256... HTTP/1.0" 504 4227

Every request from Sendcloud results in a 504 Gateway Timeout — caused by the server being overwhelmed by the plugin’s own polling behaviour.

Support offers no real solution and points to workarounds rather than acknowledging the underlying issue. For a paid shipping service used by many webshops, this level of technical quality is simply not acceptable.

Unreliable; loses connections, Unacceptable customer service

By chriswp2598 on January 8, 2026

Avoid at all costs! I spent over an hour talking to someone who was handling multiple clients simultaneously and kept me waiting for hours. In the end, it turned out the problem was exactly as described at the beginning: I couldn’t connect to Sendcloud! A response in a month!!! Bravo Sendcloud, what customer service!

compatible with HPOS

By primerpizza on December 8, 2025

Update:
My initial 1 star review was the result of a miscommunication by Sendcloud support. The developer contacted me privately with instructions and we were finally able to enable HPOS. Thank you

Title says it all… This developer does not care about WP users.

Buen servicio

By fiproyecto on December 2, 2025

Todo estupendo muchas gracias

Not working – Woocommerce Version 10.2.2

By muesly_lover on October 15, 2025

# Setup Information:

  • Fresh install for testing – no plugin
  • WooCommerce: Version 10.2.2
  • Sendcloud Shipping: Version 1.0.16
  • Theme: Twenty Twenty-Five

—

# Issue:

The plugin and API connection are successful, but Service Point Delivery options are not appearing at checkout. The feature is correctly activated, and this has been confirmed by the Sendcloud support team. Debugging Details:

While debugging, I found that a variable is never initialized in the following file:

sendcloud-connected-shipping/includes/Controllers/Api/class-service-point-controller.php

Specifically, this line seems problematic:

$this->config_service->set_service_point_script( $data['script_url'] );

In the database table ####_sendcloud_configs, the plugin appears to be looking for the value with the key:

SERVICE_POINT_SCRIPT

But this value is never set, so the Service Point script is not being loaded on the frontend.

—

# Current Status:

Awaiting support or further guidance to resolve the issue.

Great plugin works fine

By DeepBlue (deepblue5) on October 11, 2025

Works fine !

Thanks to Sendcloud team

1.0.39

  • Fixed a fatal error when activating the plugin on older WooCommerce versions that don’t include the Store API update callback

1.0.38

  • Shortened the plugin menu label in the WordPress admin sidebar to “Sendcloud Shipping”

1.0.37

  • Fixed connecting multiple sub-sites in a WordPress Multisite network

1.0.36

  • Update README

1.0.35

  • Fixed missing images in the setup instructions by moving them to a new image host

1.0.34

  • Update README

1.0.33

  • Fix for wp_postmeta table pollution

1.0.32

  • Prevent broken access control in admin AJAX endpoints