I specifically tested the WordPress backup and restore process.

I created a full backup using the “WordPress files + database” option. After that, I deliberately:

• created a new page;
• deleted the xmlrpc.php file;
• modified wp-config.php.

Then I restored the previous backup.

The result: the database was restored and the newly created page disappeared, but the deleted file was not restored and the changes in wp-config.php remained.

So the plugin reports that the backup and restore were completed successfully, while in reality the full WordPress state is not restored.

For a backup plugin, this is a critical failure. The worst part is that the user sees a “successful” status and may believe they have a valid backup, while the restore can actually be incomplete.

The plugin also leaves .qwp files inside wp-content/qnap-backups instead of cleaning them up properly.

Looking at other user reviews, these issues have existed for years: incomplete backups, incorrect backup sizes, failed restores, empty backups, and critical errors. Yet the core reliability problems still appear to remain unresolved.

I would never use this plugin for a serious or production website.

A backup solution that cannot reliably restore what it claims to have backed up is failing at its most basic purpose.

In my opinion, leaving such critical backup/restore issues unresolved for this long is irresponsible development.

1/5. Not recommended.

Error 1: it does not delete the qwp file it creates, in which everything is packed.

Error 2: it is not certain that you have downloaded everything, because the dimensions are often not correct compared to the real size, even if you compress.

Error 3: Related to the previous error, we will never know if you made a good save because you cannot restore the save.

It’s a funny solution, a backup plugin with which you can’t restore the saved content later… So what’s this for?

Very misleading when taking the backup. You have the option to backup everything, including DB. When checking successful backup file size its not even close to what suppose to be. On top of that, restore fails without giving any clue as to the reason.

I (try to) use it to backup my client’s websites.

For the majority it doesn’t work, it fails without any clue about the reason of the failure.

And for the worst part sometimes the backup supposedly succeed , but in reality the backup is empty.

This is really bad, because you think to have a working backup but in reality you have nothing in your hands.

At this stage definitely it should not be used by any professional or serious company

Works on hostgator with the latest version

It’s a good plugin and solve my backup issue. Thank you!!

“Critical error on your website” after installation on WP 5.9.3 and 6.0. Useless at the moment… Edit: It seems to be the database, MySQL works, MariaDB doesn´t…

Please help () expects parameter 1 to be a valid callback, class ‘qnap\QNAP_Main_Controller’ does not have a method ‘enqueue_updater_scripts_and_styles’ in /home/——-/public_html/wp-includes/class-wp-hook.php on line 307

Hello, I know this is still in BETA, but can you fix this –

Warning: require_once(/home/my3/domains/fragrancefree.com.au/public_html/wp-content/plugins/qnap-nas-backup/lib/vendor/bandar/bandar/lib/Bandar.php): failed to open stream: No such file or directory in /home/mysteri1/domains/fragrancefreeproducts.com.au/public_html/wp-content/plugins/qnap-nas-backup/loader.php on line 18

Fatal error: require_once(): Failed opening required '/home/my3/domains/fragrancefree.com.au/public_html/wp-content/plugins/qnap-nas-backup/lib/vendor/bandar/bandar/lib/Bandar.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/mysteri1/domains/fragrancefreeproducts.com.au/public_html/wp-content/plugins/qnap-nas-backup/loader.php on line 18

Now I cant even uninstall it, as it says Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.” Please make this QNAP backup plugin work, this would be amazing, its truly what I need 😀